Shipping policy
Shipping Policy Last updated: March 31, 2026
Thank you for shopping with s.s.idapa. Below you will find our shipping rates, estimated delivery times, and other important information regarding how your order gets to you.
Order Processing
All orders are processed within 5–8 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing the next business day.
Please note that processing times are separate from shipping transit times. Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
Domestic Shipping (United States)
We offer the following shipping rates for orders shipped within the United States:
Orders under $15.99 — $2.00 flat rate shipping Orders of $15.99 or more — Free shipping
Estimated delivery times for domestic orders vary by location and carrier but typically range from 5–10 business days after your order has shipped. Delivery times are estimates only and are not guaranteed.
International Shipping
We ship internationally to select countries. International shipping rates are calculated at checkout and vary based on destination, package weight, and dimensions.
Please be aware of the following for international orders:
Delivery times for international orders vary by destination and carrier and may take 2–6 weeks or longer after your order has shipped.
International customers are responsible for all customs duties, import taxes, brokerage fees, and any other charges imposed by their country's customs authorities. These fees are not included in our product prices or shipping charges and are the sole responsibility of the recipient.
s.s.idapa has no control over customs processing times or delays, and we are not responsible for any additional costs or delays related to customs clearance.
Shipping Carriers
We select the shipping carrier and method at our discretion based on order size, destination, and availability. We do not guarantee the use of any specific carrier.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number, if available. Please allow up to 48 hours after receiving your shipping confirmation for tracking information to update in the carrier's system. Not all shipments may include tracking depending on the destination and shipping method used.
Lost, Stolen, or Delayed Packages
s.s.idapa is not responsible for packages that are lost, stolen, or damaged after they have been transferred to the shipping carrier. Once a package is handed off to the carrier, title and risk of loss pass to the customer.
If your order appears to be lost or has not arrived within a reasonable timeframe beyond the estimated delivery window, please contact us at sailor.s.s.idapa@gmail.com and we will do our best to assist you by working with the carrier. However, we cannot guarantee resolution for shipments that the carrier confirms as delivered.
We are not responsible for delays caused by the shipping carrier, weather, natural disasters, customs processing, incorrect or incomplete shipping addresses provided by the customer, or any other circumstances beyond our control.
Incorrect Shipping Information
It is your responsibility to provide accurate and complete shipping information at the time of purchase. s.s.idapa is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment. Any additional shipping costs incurred will be the customer's responsibility.
P.O. Boxes and APO/FPO Addresses
We may not be able to ship to all P.O. Box, APO, or FPO addresses depending on the shipping method and carrier. If we are unable to fulfill your order to such an address, we will contact you to arrange an alternative.
Contact Us
If you have any questions about your shipment or this Shipping Policy, please contact us at: sailor.s.s.idapa@gmail.com