Refund policy
Return and Refund Policy Last updated: March 31, 2026
Thank you for shopping with s.s.idapa. We take great care in curating and preparing every order, and we want you to love what you receive.
All Sales Are Final
All purchases made through s.s.idapa are final. We do not offer refunds, returns, or exchanges for change of mind, incorrect sizing, color variation, or buyer's remorse. We encourage you to review all product descriptions, images, and sizing information carefully before completing your purchase.
Damaged or Defective Items
If your order arrives damaged, defective, or materially different from what was described on our website, please contact us within 7 days of delivery at sailor.s.s.idapa@gmail.com with the following information:
- Your order number
- A clear photo of the damaged or defective item
- A brief description of the issue
We will review your request and, at our sole discretion, may offer a replacement item or store credit. We do not offer monetary refunds, even in cases of damaged or defective items. Any replacement or store credit is issued on a case-by-case basis and is not guaranteed.
Order Cancellations
Once an order has been placed and payment has been processed, it cannot be cancelled. If your order has not yet shipped, please contact us as soon as possible and we will do our best to accommodate your request, but cancellation is not guaranteed.
Late or Missing Shipments
If your order has not arrived within the estimated delivery window, please contact us at sailor.s.s.idapa@gmail.com. We will work with our shipping carrier to locate your package. s.s.idapa is not responsible for delays caused by the shipping carrier, customs, weather, or other circumstances beyond our control.
Contact Us
If you have any questions about this policy, please contact us at: sailor.s.s.idapa@gmail.com